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jAImee - the world’s first AI virtual assistant therapist

*jAImee is the only AI virtual therapist that can be overseen and refined by mental health practitioners.

Clients are already using AI between sessions. jAImee keeps that support within a governed clinical framework.

jAImee is a core part of ANTSA’s infrastructure for supporting duty of care between therapy appointments. Clients increasingly seek support between sessions, including through unsupervised AI, because practitioners are not available in those moments. This creates a gap in care, visibility, and responsibility. jAImee exists to address that gap within a governed clinical framework.

jAImee is an AI therapy support assistant that can be assigned by a practitioner to support clients between sessions. It uses conversational AI designed to reflect evidence-informed therapeutic communication and can support activities such as mood tracking, reflections, and between-session check-ins. All interactions occur within ANTSA and are reviewable by the practitioner, ensuring AI use remains visible, appropriate, and connected to therapy.

For clinicians and systems, jAImee provides insight into what is happening between sessions without requiring constant monitoring or additional unpaid work. It does not replace therapy or practitioner responsibility. It exists to ensure responsibility between sessions is supported, not left unmanaged, placing the human practitioner firmly in the loop while responding to the realities of modern mental health care.

jAImee - FAQs

What is jAImee?

jAImee is the world’s first clinician-connected AI therapy assistant, designed to enhance client support while allowing practitioners to review and refine its responses.  Developed entirely in-house with its own dedicated software, jAImee continuously evolves based on professional insights, ensuring it aligns with ethical and therapeutic standards.

Do all my client’s have access to jAImee? Wouldn’t that make me redundant?

No, as a mental health professional, you have the authority to assign jAImee to your clients or not. This ensures that each client's experience with jAImee is guided by a practitioner's expertise, making the therapeutic journey more personal and effective. jAImee is not intended to replace traditional therapy or the value of human connection, which remains irreplaceable. It only serves as a supplementary tool to enhance therapeutic support and client engagement.

If my client uses jAImee between sessions how do I know what is being said?

If assigned, the client can access jAImee any time they need to talk to someone, and jAImee (trained to demonstrate therapist traits) responds empathetically and positively. The practitioner has access to review the conversation logs which helps gain valuable insights, helping better understand the clients' needs and progress. This feature ensures that jAImee's interactions are always in line with your therapeutic goals and professional standards.

Doesn’t this mean I have to do more work outside of sessions?

No, the point of jAImee and ANTSA is to provide the practitioner with greater insights into the client’s life between sessions that can aid as talking points in sessions. For example: You can spend 10 minutes at the start of every session with your client going over the conversations with jAImee, the homework tasks or messages to help guide the session, to be able to talk about things that they might have been to scared to bring up but spoke about it to jAImee. jAImee and ANTSA increases therapeutic relationships, increase the client’s knowledge, which makes therapy more seemless for the client and practitioner.

Can the ANTSA team see my clients’ conversations on ANTSA?

No, it cannot be overlooked by any one other than the treating professional. Even the team at ANTSA cannot see any identifiable data or information as it is all encrypted.

Is jAImee secure and confidential?

Security, privacy, and confidentiality are paramount in jAImee's design. All interactions are encrypted and securely stored on Australian servers, accessible only to authorised practitioners. We continuously update our security protocols to meet the latest standards.

What happens if my client tells jAImee they want to kill themselves?

Unlike some chatbots that have dangerously suggested methods of self-harm, jAImee has been meticulously trained to never provide or support any harmful advice, ensuring the utmost safety and care for clients. In fact, jAImee will offer emergency services for the client to contact.

Here in the practitioner version you can see that each response that jAImee gives can be refined by the practitioner by giving it a thumbs up or thumbs down. If the practitioner thumbs down a response they can write a more appropriate response. The new responses trains the language model to provide better therapeutic and empathetic responses in future.

Here in the client version you can see that jAImee provides the client with psychoeducation and empathy which is more than any other chatbots worldwide. There is always a disclaimer banner at the top of the chat explaining that the client is talking to AI and not a real person, and that their practitioner can oversee their conversation.

Have other questions about jAImee?

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